Our goal is to always make sure you receive optimal results
Thank you for choosing to book with us. Please read the following information carefully before booking.
We do require a nonrefundable deposit of 25% for any service in order to book and confirm your appointment. Please note that all deposits are non-refundable. The deposit will be deducted from your overall price. Cancellations will automatically result in a forfeit of your deposit.
RESCHEDULE/CANCELLATION POLICY
A minimum of 48hrs notice before service is required to reschedule your appointment without penalty. Less than 48hrs notice will result in the forfeit of your deposit and the 25% charge of the service cost to the card on file. A new deposit will be required to reschedule your appointment.
NO SHOW APPOINTMENTS. If a mistake is made during booking, please call, do not cancel appointment else deposit will be lost.
Failure to show up to your appointment without notice will result in an auto charge of the 25% deposit to the card on file. You may reschedule your appointment for another date however, it will be the first available appointment which could be weeks/months out.
Please contact us if you are going to be late for your appointment. Being more than 15 minutes late may result in a forfeit of your deposit and the cancellation of your appointment. A new deposit will be required for rebooking a new appointment.
A minimum of 2 appointments are recommended to achieve the most consistent outcome. Additional appointments may be necessary to achieve a desired results and will be charged accordingly.
Prices are subject to change at any time and may increase or vary in the case of traveling and/or special circumstances.
NO REFUNDS WILL BE ISSUED. ALL SALES ARE FINAL
If you can’t book on our website give us a call/text at 817-374-0374 to manually schedule your appointment.
Please take note of the length, size, style, patterns and descriptions before booking (may appear different on individuals based on head size/circumference, hair thickness, and height). Please be advised to book length longer than your natural hair for best results.
Please hair must be clean, blow dry, and tangled free before appointment time. Wash and blow dry (detangling knotted/ matted hair NOT INCLUDED) will incur extra charges and may affect your appointment time. Please indicate when booking if you need a wash.
COMPLAINTS are treated on the same day or max 3days after the service is rendered.
Safety precaution: Wear a MASK if you feel more comfortable around people
ALLERGIES: Let us know if you have any allergies before you receive services and check product contents/ingredients.
Thank You.